Posts Tagged ‘partner’

Dell EMC Honored in 2017 ChannelPro Readers’ Choice Awards

Dell EMC Partner Post Blog

Dell EMC Partner Post Blog

Dell EMC Partner Post Blog

The wins keep coming for the Dell EMC Partner Program! Today, ChannelProNetwork announced the winners of its 2017 ChannelPro Readers’ Choice Awards. Dell EMC has been honored with seven awards, receiving top marks in servers, storage, desktop hardware and private cloud computing technology. See our full list of accolades – four Gold, two Silver and one Bronze – detailed below:

These awards are especially meaningful because winners were chosen by ChannelPro readers, who cast their votes for the vendors with the most SMB and partner-friendly products, technologies and solutions. The recently launched Dell EMC Partner Program is similarly based on partner feedback, with the focus being on delivering a simple, predictable and profitable partner program. Selecting Dell EMC as the vendor that best satisfies the unique business requirements, work styles and budgets of SMB clients, as well as those that best serve their own partner organizations, demonstrates the early success of the newly rolled out program.

In addition to the honors from ChannelPro readers, the Dell EMC Partner Program has enjoyed high marks from partners since its roll-out in February. Globally, the Dell EMC channel continues to show extraordinary market growth with total global partner revenue growth up double digits in our first quarter. Under the new program, partners can increase their profitability with the opportunity to earn 1.5X to 8X more than they did with the previous program.

We are thrilled by the early success partners are experiencing as they implement the new program and sell the portfolio. We are honored by today’s recognition from ChannelPro and look forward to continuing our investment in the partner community.

 

Protecting Partners’ Relationships: Expanded Incumbency

Dell EMC Partner Post Blog

Dell EMC Partner Post Blog

Dell EMC Partner Post Blog

Incumbency

On May 22, 2017, Dell EMC launched the Infrastructure (ISG) and Client (CSG) Incumbency Program for its Commercial segment, effectively extending its previous Storage Incumbency program to cover the breadth of the Dell EMC portfolio. According to industry analyst Patrick Moorhead, Incumbency bolsters Partners’ earning potential with Dell EMC:

The expansion of incumbency beyond storage is only going to make Dell EMC a more desirable partner—in terms of predictable profit, it’s hard to think of many other companies who would be a safer bet.

-Patrick Moorhead

Pilar Schenk, Vice President of Global Channel Sales Planning & Operations, Stephanie Mims, Vice President of Global Business Operations – Channel, and Regina Connaughton, Director of Global Deal Registration sat down with Partner Post to share more details around how Incumbency will impact Partners.

Incumbency Q&A

Question: Infrastructure and Client Incumbency were formally announced at this year’s Global Partner Summit. Can you tell us more about this initiative?

Pilar: Simply put, Infrastructure and Client Incumbency establish a more predictable sales engagement model for our Partners.

Within both our Infrastructure Solutions (ISG) portfolio of Server, Storage, and Networking, and our Client Solutions (CSG) portfolio, we have identified a pool of customers in our Commercial space in which our direct sales teams must work with one of our Partners to close business. Ultimately, our reps have the ability to choose which Partner they want to work with, but they will work closely with our Partner Account Managers to determine the right fit. What we are hoping to accomplish is ultimately minimizing any potential conflict between our direct teams and Partners, enabling all of our Partners to grow their business in these accounts and with Dell EMC.

Stephanie: Incumbency is just another way we’re proving our commitment to our Partners. And as we communicated to Partners last week via email, as well as Global Partner Summit, Infrastructure Incumbency includes both a historic look-back based on channel activity, as well as earned Incumbency based on net new business. For our Client solutions, Incumbency can be earned on net-new business.

Question: Dell EMC had previously rolled out Line of Business Incumbency for Storage last October. How is this different?

Pilar: The model we rolled out in October covered just Storage. Now, we are thrilled to extend Incumbency to all of our Infrastructure lines of business (LOBs): Storage, Server and Networking. In our assessment of past channel activity in these accounts, if there was significant Partner-driven revenue in either of these LOBs, those accounts earned Incumbency for all three lines of business. This really is a game changer, and will allow our Partners to cross-sell across the entire datacenter solution.

Stephanie: And, to follow on that, we’ve introduced Incumbency for the first time to our Client portfolio. Incumbency can be earned on new logos or expansion into inactive client LOBs, so we are now also protecting our more client-focused Partners’ investments. It also further encourages cross-selling across both our Infrastructure and Client portfolios.

Question: We know governance is top-of-mind for Dell EMC Partners. How are you going to ensure that Dell EMC’s direct sales teams are adhering to the Incumbency program?

Pilar: Governance is top-of-mind for us as well. We want to be sure we’re doing what we say we would do. We are not operating in a vacuum. We are building this with our Partners for our mutual success. That’s why one of the first things we did as the Dell EMC Partner Program launched in February was to roll out Rules of Engagement. We take these rules very seriously, and have a ‘two-strike’ policy in place with our reps. After two breaches of the rules, our reps are subject to termination.

In the case of Incumbency, we’ve worked in lockstep with Bill Scannell (President, Global Enterprise Sales & Customer Operations, Dell EMC) and Marius Haas (President and Chief Commercial Officer, Dell EMC) and their organizations. Across the company, it’s very clear that we need to ensure a predictable selling motion for our Partners.

Stephanie: I couldn’t agree more with Pilar. It is imperative that we don’t just say that we have a ‘two-strike’ policy, but that we actually enforce it – and we have been. I’d also like to add that with Infrastructure and Client Incumbency, all of our end-user accounts are clearly marked in our internal Salesforce instances so that our teams know their marching orders and can appropriately engage a Partner. To ensure our teams understand the program, we have mandated training on Incumbency, and have also rolled out extensive materials including program guides, FAQs, and a series of internal webcasts and team meetings. We know that governing this program is essential for it to be successful.

Question: How can Partners protect their deals through this new Incumbency program?

Regina: First off, Partners should continue to register deals through our Deal Registration program – now ONE unified process to register deals. This remains the best way to protect themselves from any direct or channel conflict, and also ensures they can earn the lucrative benefits within the Partner Program. Upon registering the deal, they are now protecting future deals within this newly launched Incumbency program across the full Dell EMC portfolio. Deal Registration will govern the Partner of record and ensure that the Dell EMC sales teams are working with the appropriate Partner on these opportunities.

Question: Any other important take-aways our Partners should know about Incumbency?

Pilar: I think for me, I would echo what John Byrne has been driving over the last few months, which is predictability. We understand that our Partners are engaged with other vendors, so we need to make doing business with us as easy as possible – but also continue to offer clear incentives to encourage further investments with Dell EMC. I truly feel that this program accomplishes both.

Regina: We want our Partners to grow. And with our Deal Registration team and process, we are working with our Partners to grow their business profitably through mutual commitment.

Stephanie: I agree. Making it easier is certainly our number one goal. Having a predictable sales engagement model is critically important but it does take operational efficiency to support it. We work with and support all aspects of the business internally, from Services to IT, in order to provide that ease to our Partners so they can aggressively grow their business and gain new customers. We are in lockstep with the sales teams to make sure all of our activities are in line to support them and the new program. We are here for our Partners…we are here to WIN together as ONE.

Partners can learn more about the Infrastructure and Client Incumbency Program here.

 

Do More, Sell More, Make More: Becoming a Truly Unstoppable Force in the Industry

Gregg Ambulos

Gregg Ambulos

Senior Vice President, Global Channel Sales

Peyton Manning… EMC… Dell… What do they have in common?

They’re UNSTOPPABLE.

Football icon Peyton Manning kicked off EMC’s 2016 Global Partner Summit (GPS) General Session with his inspiring story of determination. A football Hall of Fame legend, during his career he was unstoppable when it came to beating the competition.

With the EMC and Dell merger, we too—together with our partners—will be unstoppable. We are going to break down walls, break barriers, and break records in a way the industry has never seen.

UNSTOPPABLE

Dell and EMC both began as direct selling companies, but we have each transformed to partner-based models. Today the channel is not just important, but absolutely essential to both Dell’s and EMC’s business models. A full 60 percent of EMC’s revenues come from the channel, and in five short years, Dell has taken their channel business to over 40 percent. Today, both our partner programs have five-star partner-program designations from CRN.

Building from this critical foundation, during GPS on May 2 I shared with partners the immense opportunities the Dell and EMC merger will bring to them and what they can expect when the deal closes—beginning with Day One.

 

Day One

To level-set everyone, there will be minimal changes and minimal disruption out of the gate.

Partners will have access to the entire expanded portfolio, as long as they are authorized to sell by both companies. This gives partners the ability to cross-sell and upsell like never before—to the tune of over $4 billion dollars.

We will continue to have two separate partner programs. And along those lines, we’ll also maintain separate deal registration programs. We will cross-check all existing registrations and address any conflicts, as well as put a process in place to ensure integrity for all new registrations.

Beginning in 2017

Obviously, this deal hasn’t closed yet, so there are lots of things to work through.  But generally speaking, partners can expect that our partner programs will come together into one unified program next year.

We will also have one common approach for deal registration to ensure that partners are protected.

Additionally, we’ll offer robust incentives to drive cross selling opportunities, incremental business and net-new accounts.

Finally, we will have a central global channel structure that will ensure consistency across the globe, and we’ll have field based channel resources that will be aligned with our sales organization, similar to the way EMC goes to market today within the channel.

There’s much more work to do, but this should give you and our channel partners a sense of what’s to come.

Making Choices

We all know that there are unstoppable forces in the industry—like never ending rain coming down—creating an urgent and persistent need for our customers to transform and modernize their data centers.

Our job is to help them get there.

It’s not just about selling; it’s about changing our approach to the customer, learning new ways of positioning solutions and technologies, and understanding our customer’s customer.

All of our partners have choices to make. The industry is moving fast, and in order for you to stay current, you have to place some bets. You have to pick the company you feel is in the best position to help you succeed. The combination of Dell and EMC is that company.

There is huge opportunity before us and our partners—to do more, sell more, and make more.

Here’s to being unstoppable!

Our Commitment to Partners: A Message from David Goulden

Amy Griffeth

Amy Griffeth

Senior Manager, Global Sales & Partner Communications
Amy Griffeth

Latest posts by Amy Griffeth (see all)

This message from David Goulden, Chief Executive Officer, EMC Information Infrastructure was first sent as a letter to partners on November 23, 2015.

 

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Michael Dell, MSD Partners, and Silver Lake are leading a transaction to combine the EMC Federation of companies and Dell. This business combination will create the world¹s largest privately-controlled technology company. We expect the transaction to close in mid-2016.

 

Our combined product and technology portfolios are complementary, so partners can plan with confidence as we expect minimal disruption to existing product lines. In fact, the strength of our combination is generating positive feedback from customers and partners excited about what the future will bring.

 

EMC will continue to work closely with our partners to power customers’ IT transformation initiatives by:

 

  1. Remaining committed to our partner ecosystem and partner programs
  2. Continuing to enhance our partnerships and technology ecosystems, including enhancing existing products and roadmaps and our customary commitment to long term support for all current products (minimum of five years)
  3. Extending our technology leadership through investment in R&D
  4. Preserving our dedication to customer choice (free of lock-in)
  5. Listening to partner feedback and communicating updates to you clearly — and often.

 

Combined, EMC and Dell will be a leader in 22 Gartner Magic Quadrants, with an end-to-end product portfolio spanning the world’s greatest technology franchises in storage, servers, virtualization, PCs, including leadership positions in software-defined data center, hybrid cloud, converged infrastructure, mobile and security.

 

Plus, moving to a privately-controlled ownership model will provide more freedom to invest for the long-term, in R&D and innovation to keep delivering top-class products, services and support.

 

We very much look forward to bringing the power of this combination to you, and we thank you for your continued confidence in us as your trusted partner.

 

 

 

Disclosure Regarding Forward Looking Statements
This communication contains forward-looking information about EMC Corporation and the proposed transaction that is intended to be covered by the safe harbor for “forward-looking statements” provided by the Private Securities Litigation Reform Act of 1995. Actual results could differ materially from those projected in the forward-looking statements as a result of certain risk factors, including but not limited to: (i.) the failure to obtain the approval of EMC shareholders in connection with the proposed transaction; (ii) the failure to consummate or delay in consummating the proposed transaction for other reasons; (iii) the risk that a condition to closing of the proposed transaction may not be satisfied or that required financing for the proposed transaction may not be available or may be delayed; (iv) the risk that a regulatory approval that may be required for the proposed transaction is delayed, is not obtained, or is obtained subject to conditions that are not anticipated; (v) risk as to the trading price of Class V Common Stock to be issued by Denali Holding Inc. in the proposed transaction relative to the trading price of shares of VMware, Inc.’s common stock; (vi) the effect of the proposed transaction on VMware’s business and operating results and impact on the trading price of shares of Class V Common Stock of Denali Holding Inc. and shares of VMware common stock; (vii) the diversion of management time on transaction-related issues; (viii) adverse changes in general economic or market conditions; (ix) delays or reductions in information technology spending; (x.) the relative and varying rates of product price and component cost declines and the volume and mixture of product and services revenues; (xi) competitive factors, including but not limited to pricing pressures and new product introductions; (xii) component and product quality and availability; (xiii) fluctuations in VMware’s operating results and risks associated with trading of VMware common stock; (xiv) the transition to new products, the uncertainty of customer acceptance of new product offerings and rapid technological and market change; (xv) the ability to attract and retain highly qualified employees; (xvi) insufficient, excess or obsolete inventory; (xvii) fluctuating currency exchange rates; (xiii) threats and other disruptions to our secure data centers or networks; (xix) our ability to protect our proprietary technology; (xx) war or acts of terrorism; and (xxi) other one-time events and other important factors disclosed previously and from time to time in EMC’s filings with the U.S. Securities and Exchange Commission (the “SEC”). Except to the extent otherwise required by federal securities laws, EMC disclaims any obligation to update any such forward-looking statements after the date of this communication.

 

Additional Information and Where to Find It
This communication does not constitute an offer to sell or a solicitation of an offer to sell or a solicitation of an offer to buy any securities or a solicitation of any vote or approval, nor shall there be any sale of securities in any jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such jurisdiction. No offering of securities shall be made except by means of a prospectus meeting the requirements of Section 10 of the Securities Act of 1933, as amended, and otherwise in accordance with applicable law.  This communication is being made in respect of the proposed business combination transaction between EMC Corporation and Denali Holding Inc.  The proposed transaction will be submitted to the shareholders of EMC for their consideration. In connection with the issuance of Class V Common Stock of Denali Holding Inc. in the proposed transaction, Denali Holding Inc. will file with the SEC a Registration Statement on Form S-4 that will include a preliminary proxy statement/prospectus regarding the proposed transaction and each of Denali Holding Inc. and EMC Corporation plans to file with the SEC other documents regarding the proposed transaction.  After the registration statement has been declared effective by the SEC, a definitive proxy statement/prospectus will be mailed to each EMC shareholder entitled to vote at the special meeting in connection with the proposed transaction. INVESTORS ARE URGED TO READ THE PROXY STATEMENT/PROSPECTUS AND ANY OTHER DOCUMENTS RELATING TO THE TRANSACTION FILED WITH THE SEC CAREFULLY AND IN THEIR ENTIRETY IF AND WHEN THEY BECOME AVAILABLE BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION ABOUT THE PROPOSED TRANSACTION.  Investors may obtain copies of the proxy statement/prospectus (when available) and all other documents filed with the SEC regarding the proposed transaction, free of charge, at the SEC’s website (http://www.sec.gov). Investors may also obtain these documents, free of charge, from EMC’s website (www.EMC.com) under the link “Investor Relations” and then under the tab “Financials” then “SEC Filings” or by directing a request to: EMC Corporation, 176 South Street, Hopkinton, Massachusetts, Attn: Investor Relations, 866-362-6973.

 

Participants in the Solicitation
EMC Corporation and its directors, executive officers and other members of management and employees may be deemed to be “participants” in the solicitation of proxies from EMC shareholders in connection with the proposed transaction. Information regarding the persons who may, under the rules of the SEC, be deemed participants in the solicitation of EMC shareholders in connection with the proposed transaction and a description of their direct and indirect interest, by security holdings or otherwise, will be set forth in the proxy statement/prospectus filed with the SEC in connection with the proposed transaction.

You can find information about EMC’s executive officers and directors in its definitive proxy statement filed with the SEC on March 2, 2015 and in its Annual Report on Form 10-K filed with the SEC on February 27, 2015. You can also obtain free copies of these documents from EMC using the contact information above.

Five Questions for Stacie Rodriguez, One of CRN’s “People You Don’t Know but Should”

CRN recently named Stacie Rodriguez, manager – channel marketing, EMC – to its list of “100 People You Don’t Know But Should.” The CRN editorial team, assessing feedback from solution providers and other industry executives, compiles this list to celebrate under-the-radar channel management from the industry’s top vendors and distributors. According to the publication, “those selected have worked tirelessly to create, promote and manage programs and policies that support and drive the IT channel.”

 

I recently sat down with Stacie to find out what makes this EMC hero tick.

 

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Question: Stacie, congratulations! You are certainly a star here at EMC, and this is a great recognition by CRN. Tell me a bit about your daily life and how you drive success for our partners.

 

Stacie Rodriguez (SR): Thanks Fred! I think there’s no such thing as a typical day, but every day I strive to ensure my team (myself included) think “Partner First.” What’s going on in our partners’ worlds? What do they need to succeed, and how can EMC best support them? Understanding a partner’s daily life, the challenges they face with multiple vendors to support, floods of emails, and just the fast-paced environments they so often work in, make their lives challenging. My job – and that of my team’s – is to help our partners to be successful by providing them the marketing content and information they need. I want everyone on my team to ask her/himself, “Am I enabling my partner’s success?” If the answer is no, then I challenge my team to create solutions that live up to the standards of EMC and our Business Partner Program (BPP).

 

Question: What do you find most rewarding about working with partners?

 

SR: Partners are critical to EMC’s success – more than 60% of EMC’s product sales go through the channel. Partners bring such a unique go-to-market model that truly compliments what EMC already does. I love building relationships with partners, understanding their different operating models, and how they use their creativity and industry knowledge to drive success. I’m always learning new things about and from our partners!

 

Question: What are you most proud of, professionally or personally?

 

SR: When I first came to EMC a little less than three years ago, there was no marketing enablement team established in the Americas. Today, we’re a top notch team making real impact. So I am personally proud of the work of this team and all we’ve accomplished in a short amount of time. We’ve launched several new enablement programs, developed best practices within EMC, supported 20+ major events, increased awareness around major programs like the BPP, and established internal and external training.  As EMC and the industry continue to evolve, I believe marketing enablement will become a growing need across all theaters within our organization and I’m most proud that we helped to blaze that trail.

 

Question: CRN’s list recognizes “unsung heroes.” Let’s go deeper on the unsung thing – what is your hidden talent?

 

SR: On the professional side, not many folks know that I started my career as a pre- and post-sales applications engineer, and spent about 60% of my time travelling with sales managers – so I literally have walked in the shoes of the field teams. I know what it’s like to be in front of customers trying to convey the value of a product and how that product can solve their needs. But in addition, throughout my career I have held various positions ranging from business development, product management, product marketing, inside sales, sales enablement, branding, communications, and operations. So I feel like my varying levels of experience provide me the ability to get into the technical aspects of projects to solve complex issues but I can also remove myself from the technical details to strategize on solutions to help our partners succeed for long-term growth.

 

And on a personal side, people may be surprised to learn I’m a billiards player. I am on a team of five but we play in a league of 80+
players. Being a part of the league helps me unwind but it also teaches me about working together for a common goal and competing with others in a healthy manner.

 

Question: What advice would you give to other channel executives?

 

SR: Treat your partners like true partners and not just another go-to-market channel. At EMC, our partners have the same goals as us: they want to succeed and grow their businesses. Every partner brings something to the table, so understanding their business, needs, and goals, and then collaborating on a success plan is critical. And although partners aren’t hard-lined employees, they are an extension of our work force and most definitely part of our team. They drive revenue and growth and most importantly, they represent our brand and everything it stands for. It’s a critical relationship that has huge potential for all involved.

 

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