Posts Tagged ‘Erica Lambert’

Dell EMC Leaders Recognized as CRN “Women of the Channel”

Dell EMC Partner Post Blog

Dell EMC Partner Post Blog

Dell EMC Partner Post Blog

A company is only as good as its people; and great leaders inspire others to greatness. That’s why we’re extremely proud to share that eighteen Dell and Dell EMC leaders have recently been named to CRN’s prestigious Women of the Channel list. This list highlights “women whose channel expertise and vision are deserving of recognition.”

This year marks the first time that Dell EMC, as a combined company, participated in the nominations – and we’re so pleased with the results.

The 2017 Dell and Dell EMC Women of the Channel are…

  • Jennifer Axt, General Manager, North America, Stat & Local Government and Education Sales, Dell EMC
  • Amy Belcher, Director, Global Partner Program, Dell EMC
  • Diane Brode, Director, Global Channel Marketing, Dell EMC
  • Julie Christiansen, Senior Director, Global Partner Marketing and Engagement, Dell EMC
  • Cheryl Cook, Senior Vice President of Global Channel Marketing, Dell EMC
  • Kimberley DeLeon, Vice President, Global Channel Programs, Dell EMC
  • Maureen Gaumer, Senior Director, North America Channel Marketing, Dell EMC
  • Sheri Hedlund, Vice President, US Channel Sales, Dell EMC
  • Erica Lambert, Vice President, Global Channel Services Sales, Dell EMC
  • Joyce Mullen, Senior Vice President and General Manager, Global OEM & IoT Solutions, Dell EMC
  • Pilar Schenk, VP, Global Channel Sales Planning and Operations, Dell EMC
  • Patty Scire, Senior Director, North America Channel Sales Strategy, Dell EMC
  • Sarah Shields, Vice President and General Manager, UK & Ireland, Dell EMC
  • Deanna Thomson, National Sales Director, Channel, Canada, Dell EMC
  • Shawn Trotter, Vice President, Dell EMC
  • Beth Villalpando, Director, North America Distribution Marketing, Dell EMC
  • Heather Wilcox, Client Solutions Channel Field Marketing Director, Dell
  • Mary Catherine Wilson, Senior Director, Global Channel Marketing, Dell EMC

Power 100: The Most Powerful Women of the Channel

Additionally, four of these leaders – Cheryl Cook, Julie Christiansen, Sheri Hedlund, and Mary Catherine Wilson – were also named on the Power 100. The Power 100 is a subset of the Women of the Channel representing, “the most powerful women leaders across IT channel organizations.”

These women’s hard work and dedication enables Dell EMC to be an industry leader and exceptional partner. We are proud of this group’s vision and leadership, and this recognition is well-deserved.

Congratulations to each of these extraordinary women!

How to Grow Your Business and Increase Profitability with Dell EMC Services

Erica Lambert

Erica Lambert

Dell EMC Vice President, Global Channel Services Sales
Erica Lambert

Services

John Byrne, Dell EMC President, Global Channels, has spoken of services as being the real pot of gold in the Dell EMC Partner Program. As the VP, Global Channel Services Sales, I of course love this, as it shines a spotlight on a critical component of our business.

Why Dell EMC Services?

Services is important to our collective business for a number of reasons, but most notably for:

  • Driving long-term customer relationships
  • Increasing account control
  • Accelerating technology adoption
  • Ensuring customer satisfaction

In short, including services (yours or Dell EMC’s) delivers more value to customers, and often drives the purchase of more Dell EMC products.

Understanding the Dell EMC Services Portfolio

Along with our expanded product portfolio, we also have a services portfolio that drives the rapid adoption and optimization of digital technologies.

It includes:

  • Consulting – Experts with proven strategies, planning, tools, and execution to modernize your customers’ data centers, ensure their business resiliency, and power their strategy with big data and the Internet of Things
  • Deployment – Onsite and remote teams design, plan, install, configure, image and migrate data for new systems to better serve your customers
  • Support – Award-winning proactive, predictive and personalized monitoring and maintenance help prevent downtime and maximize productivity
  • Training – Optimize your internal teams through continuous learning and certifications that empower users with knowledge to successfully manage technology

Together, We Deliver Value to Customers

You have the power to help us expand customer reach and build deeper relationships.

Many of you have deep benches of skilled professionals, often with skills that span different vendors. As well, you also maintain close relationships with customers that we can’t engage every day. These factors help us expand reach and build deep relationships.

At Dell EMC, we have more than 30,000 services professionals across the globe with deep expertise, knowledge and best practices who are ready to work with you and your customers to ensure our technologies drive positive business outcomes.

In the Dell EMC Partner Program, You Choose How to Maximize Services Profitability

These complementary capabilities are the reason why we give you the choice on how to profit from services. You can resell anything in our Dell EMC Services portfolio and it counts towards your services rebate goals. Or, you can obtain Service Competencies in those areas where you have expertise and deliver services yourself. It’s up to you.

It’s exciting to see how you take advantage of this flexibility to grow your services business and likewise improve your status in the Dell EMC Partner Program.

For example, one partner in North America realized that by attaching Dell EMC Support with every product deal, (either ProSupport or Enhanced/Premium Support – depending on the product they are selling) they would reach their services revenue targets and receive the services rebate.

At the same time, a partner in EMEA with a strong enterprise storage business was struggling to take advantage of the rising demand for data protection. The partner maintained Services Competencies for Unity and XtremIO Deployment, and delivered those services themselves. However, by reselling Dell EMC Services for Data Domain, they were able to meet customer needs and stay on top of the changes in their market. And yes, those Data Domain Deployment services, along with Enhanced Support for Unity and XtremIO, count towards their rebates.

The examples are endless.

Yet, what is clear is that this flexibility allows us all to grow our services business and be more profitable working together.

As we continue forward together, we are taking steps to make it easier for you to understand our services offerings and where and when to best use them. We continue to work on integrating our services portfolio and look forward to providing an update during the upcoming, Global Partner Summit at Dell EMC World 2017.

Win Big with Services … Together!

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